Business Processes - January Start

Are you interested in a career in IT? This qualification is perfect if you want to explore the business processes used within IT infrastructure.
The course covers a range of topics that can be applied to the workplace such as security, help desk practices and IT policy.
You will develop the range of business skills required for dealing with both customers and internal colleagues when working in an IT infrastructure technician role.

You don't need any prior knowledge, however, you may find it helpful if you've already achieved a Level 2 qualification related to computing.
Level 2 Functional Skills or GCSE in English and maths would be desirable, however you will be assessed on an individual basis for past experiences and overall qualifications.

You will sit an online test on campus at the end of your course, which will be assessed by Edexcel.

This course could help you start a career in areas such as:
- Cyber Security
- Networking
- Service management
- Cloud Consultant
- Delivery Architect
- Security test engineer

Should you wish to continue with an IT based course, we offer Level 3 Diplomas for those wanting to learn more about how devices function, network and security needs.

This course is funded by the GM Skills Fund, therefore free to learners aged 19+ who haven't already achieved a first or second full Level 3 qualification.
If you need help with affording college, there are a number of different finance and funding options available to you. You might be eligible for special bursary support or extra help from the government. Have a look at our fees, finance & funding page to find out all the information you need.

Do you have a burning question about this course, or would you like to know more about the qualification you'll receive and how it will help your career?
Our course enquiries team is on hand to help you understand any details and answer any questions – whether it's about applying for the course or finding out about finance. Just get in touch here!