Course Details

  • To take your hospitality industry skills to the next level and enhance your employability as a hotel or restaurant manager, this Level 2 certificate will provide you with further expertise and abilities in customer service.

    Building on the foundation skills you will have developed on our Level 1 certificate or diploma, this 36-week full-time course, starting in September 2017, will give you the skills you need to further enhance your professional silver service and table service within the hospitality industry. You will learn about the importance of a safe, hygienic and secure working environments, how to work as part of a team, how to apply for a job and prepare for a successful interview.

    You’ll also learn the hygiene requirements of a hospitality working environment and delve deeper into customer service and food and drinks service.

  • Please Click Here to view the specific entry requirements for our 16-18 Study Programmes

  • Throughout this course, you will build a portfolio of work. You will also be assessed through practical tests in a workplace or realistic working environment.

  • Once you’ve completed this certificate, you’ll be well equipped to begin your career in the hospitality industry. You’ll also have the qualifications needed to study a higher level course with us at The Manchester College, such as our VTCT Level 3 Diploma in Hospitality Supervision and Leadership.

    With the advanced skills you’ve learnt, you’ll be able to work across the industry in restaurants, hotels and commercial catering organisations, succeeding in a wide variety of career options to suit your interests and abilities. Link to Careers

    Careers page
  • To help you finance your course at The Manchester College, there are a number of different funding options available. You may be eligible for reductions in fees or special bursaries, or you might want to look at the different kinds of loans that can help you out.

    We’ve put together everything you need to know about Fees, Funding and Finance , so take a look and see which options are suitable for you.


    Fees, finance and funding page
  • Would you like to find out more about the course or explore how it might help your career? Our dedicated team are more than happy to answer any questions you might have, either about this course specifically or about finance, applications or anything you might want to chat about!

    Just let us know how we can help! You can get in touch with them here, and ask anything you want! Make an enquiry

    Make an enquiry