- Subject Area
- Business, Professional & Trade Union Education
- Age Group
St John's Centre
(Full Time - 1 year)
If you are looking for employment, or are already employed in an administration or receptionist role, the Level 2 Medical Administration Diploma course will provide you with the necessary skills and knowledge to provide effective administrative support within a health care setting.
You will gain an understanding of, and be able to correctly use, a range of medical terms, develop an understanding of the principles of medical ethics, etiquette, and confidentiality, which are essential to fulfilling the role of the medical administrator or receptionist. You will develop an understanding of health and safety in the workplace and its impact on the working environment, particularly with regard to the hazards relating to the medical field.
You will learn about the structure of the NHS, to develop an understanding of the range of care providers, and how the different sections and departments work as part of the health care team.
The course is made up of the following seven units:
• Medical terminology
• Medical principles for the administrator
• Working in the NHS
• Administration skills in a medical environment
• Communication skills in a medical environment
• Medical word processing
• Production of medical documents from recorded speech (audio)
You will study the course for one academic year
You should have a positive attitude, a desire to learn, motivation and commitment to the course. All applicants are required to attend an interview with the Course Tutor. At interview you will be required to complete an online English test to ascertain suitability for the course before a place is offered.
How will I be assessed?
You must complete the following:
3 externally set and externally marked examinations
4 externally set and internally marked assessments
Continuing Your Journey
This course is aimed at providing the necessary skills and knowledge for you to find employment as a medical administrator or medical receptionist, or for existing secretaries to gain a qualification that will enhance their career prospects or allow them to progress to further study.Careers page
There are a number of career pathways to follow once you have gained the necessary qualification such as;
• Medical Receptionist
• Ward Clerk
• Medical Administrator
• Medical Secretary (dependent upon medical WP/medical audio skills)
Fees, Finance & Funding
There are a number of funding and finance options to assist with the costs of the tuition fees for this course and any other costs associated with studying at college. These include special grants and bursaries, as well as dedicated loans just for education. You can find out those relevant and available to you on our fees, finance and funding page.Fees, finance and funding page
Got a question?
Want to find out more about this course? Get in touch via our website or call our dedicated Course Enquiries team. We also host interview evenings and open days. See our website for details.Make an enquiry
Our course enquiries team are more than happy to answer any questions you have about this course in particular or about college life in general.
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