Frequently Asked Questions
When is my exam?
You will receive official notification known as a ‘Statement of Entry’ confirming the details.
Other ways of finding out this information would be:
- Your tutor
- 'Key Dates' page on this section of the website
- Examination Notice Board on your Campus.
Which Campus will I sit my Examination?
You will usually sit your exam at the campus where you study. There are some exceptions to this so you must check your Statement of Entry as soon as you receive it.
Which room will my Examination be?
As soon as the Exam Officer for your campus has finalised these arrangements, it will be available on the Examination Noticeboard at the Campus you study, prior to your Examination.
What are the rules and regulations I need to follow during an Examination?
All of the rules and Regulations are available on the 'Rules and Regulations' page on this section of the website. They will also be available on the day of the Examination in and around the Exam room and available to view on the Exam noticeboards nearer the time of your exam. All Rules and Regulations must be adhered to, so it is extremely important that you read the documents available to you before and on the day of your exam.
What will I need to bring for my exam?
You will need to bring equipment that is essential to the Examination you are taking. Most examination papers vary as to what you require for the Examination, so it is best to check with your tutor before hand.
What equipment will be provided by the college/invigilator?
None. You will need to bring your own equipment.
Will I need ID for my exam?
Yes. You will need your ID Badge to get on to the campus and to sit your examination. If you forget you ID, you must go to Reception before your exam and pay for a replacement ID Badge.
Am I allowed to take food and drink into the exam?
Food is not allowed into the exam room. If you need to bring a drink it must be in a clear plastic bottle with the label removed.
How soon before the start of my exam should I arrive?
Ideally you should arrive 30 minutes before the start of your exam.
What happens if I am late for my exam?
You may be allowed to enter the room up to one hour from the national, official start time of the exam. This will be at the discretion of the exam officer.
What happens if I have two exams at the same time?
This is known as a ‘clash’, Your Exams Officer will make alternative arrangements for this and let you know the arrangements in your ‘Confirmation of Entry’ Letter.
Do I have to stay for the whole duration of the exam even if I have finished?
Yes. You should plan to stay for the whole time.
When will I get my results?
GCSE and A Level results can be collected on the specific results day in August (see 'Key Dates' page on this section of the website). Further details will be provided by our marketing Team nearer the time.
What happens if I cannot collect my GCSE/A Level results on the day?
Your results will be posted out to you on the same day if you do not collect them during the window of collection.
What if I don't agree with the results/grade(s)? Can I appeal?
There is a process to follow. Please see the Examination Results page on this section of the website.
Can I resit an exam?
This depends if there is a resit date for your particular Examination within the academic year/s you are enrolled on the course. Please check with your tutor.
How and when will I receive my certificates?
The time it takes for your certificate to be processed by the board and sent to the college can vary and could depend on a few things:
- If your tutor needs to make the claim to the board
- Work is waiting to be externally verified
- The exam board have particular release dates
Certificates can take 2-8 weeks depending on individual exam boards.
They will then be posted out to the address we have on the college system which is taken from the information you entered when you enrolled with the college.
What happens if there is a mistake on my certificate?
Within 4 months of the issue date of the certificate; fill in the form enclosed with your certificate and provide proof of identification, e.g. Birth Certificate, Passport and we will require the certificate with the mistake returning to us.
I have lost my certificate. Can I get a replacement?
You will need to contact the examination board directly. A fee will usually be charged for replacement certificates and the cost will vary depending on each exam board.