Air Cabin Crew

Diploma Travel, Tourism & Aviation

Course Details

Subject Area
Travel, Tourism & Aviation
Age Group
16 - 18

Wythenshawe Campus
(Full Time - 1 year)

Harpurhey Campus
(Full Time - 1 year)

Leaflet Code

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Embarking on a career as a cabin crew member is an exciting journey filled with opportunities to travel, meet new people, and provide excellent service. A comprehensive cabin crew training course is essential for individuals aspiring to succeed in this dynamic and rewarding profession. This overview outlines the key components of such a course, designed to equip participants with the knowledge, skills, and confidence needed to excel in the aviation industry.
Course Objectives
• To familiarize participants with the role and responsibilities of cabin crew members
• To develop essential interpersonal and communication skills necessary for providing exceptional customer service.
• To ensure participants understand safety and emergency procedures, including evacuation protocols and first aid techniques.
• aircraft-specific operations, including door operation, emergency equipment usage and procedures.
• To instil professionalism, cultural awareness, and teamwork among participants.
• To prepare participants for the diverse challenges and scenarios they may encounter during their careers as cabin crew members.

Our cabin crew training course is run by a highly experienced team who are all ex Cabin Crew and provides a comprehensive foundation for individuals aspiring to pursue a career with an Airline. By equipping participants with the necessary skills, knowledge, and confidence, this course prepares them to excel as cabin crew members, ensuring the safety, comfort, and satisfaction of passengers while contributing to the overall success of the airline industry.

Please Click Here to view the specific entry requirements for our 16-18 Study Programmes.

Work Experience is a vital part of the course and you will be supported in finding a work placement relevant to your study.

You'll be assessed throughout the whole year-long course using a range of methods, including presentations, written coursework, controlled assignments and role plays, practical demonstrations and observed workshops.

You may also be required to tread water and take part in emergency evacuation drills in line with airline training protocol. A part of the course also involves completing work experience and taking part in extra-curricular activities like volunteering, which can include evenings and weekends.
Assessments will be graded pass, merit or distinction.

After completing this course, you may want to broaden your skills and enhance your career opportunities further by progressing onto the Advanced Level 3 Diploma in Travel and Tourism with us here at The Manchester College.

With this qualification, you'll be able to apply for a number of different roles in the travel and tourism industry, with many students going on to work as air cabin crew for a number of different airlines, or as passenger service agents within an airport.

Careers page

This course is free for 16-18 year-olds who have just left school. If you don't fall into this category, depending on your age and circumstances, you might need to pay tuition fees.

There may also be additional costs involved with this course, including uniforms, external training, and optional trips and visits. Our Fees, Finance and Funding page has lots of information about the different kinds of financial support available to help you afford college, including special grants, bursaries, credits, and loans.

Fees, finance and funding page

Our course enquiries team is on-hand to answer any questions you might have about this qualification, the application process, enrolment, or anything else about life at The Manchester College.

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Travel, Tourism & Aviation

The travel and tourism industry is absolutely huge and incredibly varied – in Manchester alone, tourism is worth around £7 billion to the local economy!

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