Air Cabin Crew, Travel and Tourism

A career as a cabin crew member offers exciting opportunities to travel, meet new people, and deliver exceptional service. Our qualification includes a Certificate in Travel & Tourism and a Certificate in Cabin Crew, providing the essential skills needed to thrive in this dynamic industry.

Designed to equip participants with the knowledge, skills, and confidence to excel in the Travel and Aviation industries, this course covers:

- Cabin Crew role and responsibilities – Understanding duties, teamwork, and professionalism.

- UK Travel & Tourism industry – Key insights into the sector and career pathways.

- Communication and customer service – Essential skills for delivering outstanding passenger experiences.

- Safety and emergency procedures – Evacuations, first aid, and security protocols.

- Aircraft-specific operations – Door operation, emergency equipment, and procedures.

- Handling real-world scenarios – Preparing for diverse challenges in aviation and tourism.

Taught by an experienced team, including former cabin crew, this course provides a strong foundation for those aspiring to work with an airline or in the wider travel industry.

Gain the skills and confidence to ensure passenger safety, comfort, and service excellence, contributing to the success of the airline industry.

Please Click Here to view the specific entry requirements for our 16-18 Study Programmes.

Work Experience is a vital part of the course and you will be supported in finding a work placement relevant to your study.

You'll be assessed throughout the whole year-long course using a range of methods, including presentations, written coursework, controlled assignments and role plays, practical demonstrations and observed workshops.

You may also be required to tread water and take part in emergency evacuation drills in line with airline training protocol. A part of the course also involves completing work experience and taking part in extra-curricular activities like volunteering, which can include evenings and weekends.
Assessments will be graded pass, merit or distinction.

After completing this course, you may want to broaden your skills and enhance your career opportunities further by progressing onto the Advanced Level 3 Diploma in Travel and Tourism with us here at The Manchester College.

With this qualification, you'll be able to apply for a number of different roles in the travel and tourism industry, with many students going on to work as air cabin crew for a number of different airlines, or as passenger service agents within an airport.

This course is free for 16-18 year-olds who have just left school. If you don't fall into this category, depending on your age and circumstances, you might need to pay tuition fees.

There may also be additional costs involved with this course, including uniforms, external training, and optional trips and visits. Our Fees, Finance and Funding page has lots of information about the different kinds of financial support available to help you afford college, including special grants, bursaries, credits, and loans.

Our course enquiries team is on-hand to answer any questions you might have about this qualification, the application process, enrolment, or anything else about life at The Manchester College.